Sunday, August 23, 2009

What Do Law Firms Need to Know About Web 2.0?

It's ILTA week!

Have had some interesting conversations with my colleagues in the Legal Solutions group over the last few months, as we explore the unique requirements of law firms in this new world of 2.0 and Social Media.

In July, we co-hosted a webinar with our ILTA peer group and explored some of these issues and use cases. We'll be building on that session this week at the conference...

Some of the key themes we'll discuss:

  • Next Generation Content Explosion Will Come from Web 2.0 & Social Media: the content forms emerging from the "Web 2.0" world will increasingly supplement (or supplant) more traditional electronic document forms... how will this impact your firm's document management strategy?
  • Social Workplace and Social Marketplace: the core Use Cases for "2.0" fall into 2 high level categories - a firm adopts new technologies to build out a more Social Workplace or a more Social Marketplace. Is the conversation and collaboration requirements focused on better connecting and communicating with colleagues (internal/workplace)? or with contractors, clients or prospects (external/marketplace)?
  • Risk vs. Reward: all new forms of online communication and collaboration have inherent risk AND reward - figuring out the right balance for your firm is the real challenge - so look at a refresh to your overall information governance and appropriate use policies to make sure a useful set of boundaries are set and clearly communicated to users.

If you can't make it to ILTA in person, here are links to the content we'll be discussing:

Slideshare PowerPoint link:

Open Text calendar highlights for ILTA event here: ILTA - Events Page (Come see me present the "What Do Law Firms Need to Know About Web 2.0" session at 10:30am on Wednesday August 26!)

Sign up for the Open Text Legal Community of Practice - get the full recorded webinar from July 15, along with a host of other rich resources in our online customer forum here: Open Text Online (Request an account if you're not already a member)

Whitepapers from Open Text - Enterprise 2.0, Building the Social Workplace, Building the Social Marketplace

See you at the Gaylord!

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